Privacy policy for ravionexluma.com

This policy explains how ravionexluma collects, uses, and protects your personal information. We are committed to transparency and safeguarding your privacy in line with Australian law.

Information we collect

We collect only the information needed to deliver our services and communicate with you.

• Contact details, including name, email, and phone number, provided through forms or direct communication.
• Information related to your inquiries, feedback, or service requests submitted via our website.
• Technical information such as IP address, browser type, and device data for site analytics and security.
• Usage data including pages visited and preferences to improve site functionality and user experience.

How we use your information

Your information is used solely for delivering our services, responding to your requests, and improving our site.

• To provide consultation and respond to your inquiries promptly and professionally.
• To personalize your experience based on your preferences and feedback.
• To analyze site performance and enhance our services through aggregated data.
• To maintain site security and comply with legal requirements.

Legal basis for processing

We process your data in accordance with applicable privacy laws and regulations.

The main grounds for data processing are your consent, contract fulfilment, legal obligations, and our legitimate interests in service improvement.

Sharing information

We do not sell your personal data. Information is shared only in these circumstances:

• With service providers who support our operations under strict confidentiality and data protection agreements.
• If required by law or regulation, including government requests and compliance purposes.
• In the event of a business transfer or reorganization, with notice provided where possible.

Data security

We use technical and organizational measures to protect your data, including encryption, access controls, and regular security reviews. However, no method of transmission is completely secure. We encourage you to take precautions to protect your information online.

Your rights

You have rights regarding your personal data, subject to applicable law.

• Access the personal information we hold about you upon request.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal or contractual obligations.
• Withdraw consent for processing where applicable, or object to certain uses.

Cookies and tracking

We use cookies and similar technologies to enhance your experience and analyze site usage. You can adjust cookie settings at any time.

Cookie Policy Cookie Policy

Contact us

If you have questions about this policy or your data, please contact us using the details below.

Policy changes

We may update this policy from time to time. Material changes will be posted on this page with an updated date.